Privacy Policy
Last updated: 6 August 2026
1. About This Privacy Policy
This Privacy Policy explains how CALPARTEC SOLUTIONS PRIVATE LIMITED collects, uses, shares, stores, and protects personal data when you visit the Calpar Global website, contact us, engage our professional services, apply for a role, or use a covered software product.
The Calpar Global brand and the covered services are operated by:
CALPARTEC SOLUTIONS PRIVATE LIMITED
Madrasa Building, 11/421 Ground Floor
Nattika PO, Kerala, India - 680566
Email: info@calparglobal.com
Telephone: +91 7356230072
In this Privacy Policy, “Calpar Global,” “Calpar Technologies,” “CALPARTEC,” “we,” “us,” and “our” refer to CALPARTEC SOLUTIONS PRIVATE LIMITED. “You” and “your” refer to the individual whose personal data is processed.
2. Scope
This Privacy Policy applies to our website; professional technology, consulting, development, staffing, support, cloud, eCommerce, mobile-application, and related services; and the covered products Rental369AI, Gradsbook, the Bi369 Product Suite, and their associated applications, portals, modules, APIs, and integrations.
This Privacy Policy does not replace a customer-specific privacy notice, employee notice, candidate notice, data-processing agreement, or other notice provided for a particular relationship. Where another applicable notice or agreement provides more specific information, that document will apply to that processing.
3. Our Role
We may process personal data in different roles:
- For our own business purposes: we determine why and how personal data is processed when you browse our website, submit an enquiry, receive marketing communications, contract with us, apply for a role, or administer a direct account relationship.
- For customers using our products or services: we may process personal data on behalf of a business, institution, property operator, educational organisation, employer, or other customer. In that situation, the customer generally determines the purpose and means of processing, and its privacy notice governs the processing. Requests concerning that data should normally be directed to the relevant customer.
4. Personal Data We Collect
Depending on how you interact with us, we may collect the following categories of personal data:
- Identity and contact data: name, username, job title, organisation, postal address, email address, telephone number, profile photograph, and similar identifiers;
- Account and organisation data: login details, account identifiers, roles, permissions, organisation membership, preferences, and authentication or security information;
- Enquiry, sales, and customer-relationship data: messages, quote requests, meeting details, project requirements, proposals, contracts, support requests, feedback, and communication history;
- Transaction and billing data: subscription, order, invoice, billing-address, tax, currency, and payment-status information. Payment-card or banking details may be collected directly by an authorised payment provider rather than stored by us;
- Product and customer content: information, documents, records, messages, media, listings, profiles, forms, prompts, responses, and other material submitted to a covered product or supplied while we perform services;
- Product-specific operational data: rental or property-related records, educational or community records, and business records managed through enabled Bi369 modules, to the extent submitted or configured by the relevant customer or user;
- Recruitment data: curriculum vitae, employment and education history, skills, portfolio, interview information, references, work-authorisation details, and other information supplied by a candidate;
- Technical and usage data: IP address, device and browser type, operating system, identifiers, pages or features used, timestamps, referring URLs, diagnostic events, crash data, security logs, and approximate location derived from IP address;
- Cookie and preference data: cookie identifiers, consent choices, language, display settings, and analytics preferences; and
- Information from third parties: information supplied by your organisation, an authorised administrator, integration provider, referral source, public source, or service provider where lawful.
Please do not provide sensitive or special-category personal data unless it is necessary, authorised, and supported by an appropriate lawful basis. Customers are responsible for configuring covered products and determining which information their users may submit.
5. How We Collect Personal Data
We collect personal data directly from you; from the organisation or customer through which you receive access; automatically when you use our websites, applications, or communications; from integrations and service providers you or a customer enable; and from lawful public or commercial sources.
6. How and Why We Use Personal Data
We may use personal data to:
- Provide, configure, operate, maintain, secure, and support websites, products, accounts, integrations, and professional services;
- Authenticate users, administer permissions, prevent fraud and misuse, investigate incidents, and protect people, systems, and property;
- Respond to enquiries, prepare proposals, manage projects and contracts, process orders and invoices, and maintain customer relationships;
- Process instructions and content submitted through covered products;
- Communicate service notices, security alerts, support messages, product information, and—where permitted—marketing communications;
- Monitor performance, troubleshoot errors, analyse usage, improve usability, and develop or enhance features;
- Evaluate job applications and manage recruitment;
- Maintain records, enforce agreements, establish or defend legal claims, and comply with legal, tax, accounting, regulatory, and lawful government requirements; and
- Carry out another purpose described when the information is collected, with consent where consent is required.
7. Legal Grounds
We process personal data only where we have an appropriate legal ground under applicable law. Depending on the context, this may include your consent; taking steps at your request before entering a contract; performing a contract with you; complying with a legal obligation; processing for a lawful use recognised by applicable law; and pursuing legitimate business interests such as securing, administering, and improving our services, where those interests are not overridden by your rights.
Where we rely on consent, you may withdraw it using the method provided at collection or by contacting us. Withdrawal does not affect processing that was lawful before withdrawal and may not prevent processing supported by another lawful ground.
8. Customer-Controlled Data
Customers may use covered products to collect and manage personal data relating to their employees, candidates, tenants, guests, students, members, customers, vendors, or other individuals. For such data, the customer is responsible for providing required notices, selecting a lawful basis, responding to individual requests, configuring retention and access, and giving us lawful instructions.
We process customer-controlled data to provide the contracted product or service and as otherwise permitted by the applicable agreement. If you submit a request to us concerning data controlled by one of our customers, we may refer the request to that customer or assist the customer as required by law and contract.
9. Artificial Intelligence and Automated Features
Some covered products and services may include artificial-intelligence or automated-assistance features. If you use those features, prompts, attachments, contextual data, and generated outputs may be processed to provide the requested functionality, maintain safety and security, troubleshoot the service, and comply with the applicable agreement.
AI features may use third-party model or infrastructure providers acting as service providers or processors. Do not submit sensitive personal data, confidential data, or personal data about another person unless you are authorised to do so and the feature is approved for that purpose. Material decisions about individuals should include appropriate human review.
10. Cookies and Similar Technologies
We may use cookies, local storage, pixels, and similar technologies that are necessary for authentication, security, preferences, performance, and service operation. Subject to applicable consent requirements, we may also use analytics technologies to understand website and product usage.
You can manage available choices through a cookie banner or preference tool where provided and through browser or device settings. Blocking necessary technologies may prevent parts of a website or product from functioning correctly.
11. How We Share Personal Data
We may disclose personal data only as reasonably necessary to:
- Cloud-hosting, infrastructure, security, analytics, communications, customer-support, payment, professional-adviser, and other service providers that support our operations;
- AI, integration, and platform providers when you or a customer uses or enables the relevant feature;
- Your organisation, account owner, or authorised administrators where your account is organisation-managed;
- Business partners or subcontractors involved in delivering an agreed service, subject to appropriate obligations;
- Government bodies, regulators, courts, law-enforcement authorities, or other persons where required or permitted by law, or where necessary to protect rights, safety, and security;
- A buyer, investor, successor, or adviser in connection with a proposed or completed merger, financing, restructuring, sale, or transfer of all or part of our business, subject to appropriate confidentiality; or
- Another party at your direction or with your consent.
We do not sell personal data for monetary consideration. If our practices change or applicable law treats another activity as a “sale” or “sharing,” we will provide any notice and choices required by that law.
12. International Processing
We and our service providers may process personal data in India and other countries where we, our customers, or our providers operate. Those countries may have data-protection laws different from those in your location. Where applicable law requires safeguards for an international transfer, we will use an approved legal mechanism or other appropriate protection.
13. Data Retention
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including to provide services, comply with legal and accounting obligations, resolve disputes, maintain security, and enforce agreements. Retention periods depend on the type of data, customer instructions, contractual requirements, legal limitation periods, backup cycles, and risk.
When personal data is no longer required, we will delete, anonymise, or securely isolate it, subject to lawful exceptions. Customer-controlled data is retained and deleted in accordance with the applicable agreement, product settings, and customer instructions.
14. Security
We use reasonable administrative, technical, and organisational safeguards designed to protect personal data against unauthorised access, alteration, disclosure, loss, or destruction. These may include access controls, authentication, encryption where appropriate, logging, monitoring, backups, vulnerability management, personnel controls, and service-provider review.
No internet transmission or storage system is completely secure. You are responsible for protecting your credentials, using appropriate access settings, and notifying us promptly if you suspect unauthorised activity.
15. Your Privacy Rights
Depending on your location and the applicable law, you may have rights to request access to or a summary of your personal data and processing activities; correct, complete, update, or erase personal data; withdraw consent; object to or restrict certain processing; receive portable data; opt out of certain marketing or legally defined sale, sharing, or profiling activities; nominate another person where applicable; and submit a grievance or complaint to the relevant authority.
To exercise a right, email info@calparglobal.com and describe your request. We may need to verify your identity, authority, and relationship with us. We will respond within the period required by applicable law. Some rights are subject to legal exceptions, and we may retain information where required or permitted by law.
Where a Calpar customer controls your data, please contact that customer first. We will support valid customer instructions in accordance with law and contract.
16. Children and Young People
Our general corporate website and direct business services are not intended for children acting independently. Certain covered products, including education or community functionality, may be configured by an educational institution, organisation, parent, guardian, or other authorised customer for younger users.
Where personal data relating to a child is processed, the responsible customer and user must comply with applicable age, notice, consent, verification, and safeguarding requirements. We will apply additional measures where required by law and the applicable service arrangement. A parent or guardian with a concern may contact the responsible customer or us using the details below.
17. Marketing Communications
Where permitted, we may send information about relevant services, products, events, or updates. You may unsubscribe using the link in a marketing message or by contacting us. We may still send non-marketing communications necessary for an account, transaction, security event, or service relationship.
18. Third-Party Websites and Services
Our websites and products may link to or integrate with third-party websites, applications, payment processors, social platforms, app stores, or services. Their privacy practices are governed by their own notices. We are not responsible for processing independently controlled by those third parties.
19. Indian Data-Protection Framework
Where applicable, we process personal data in accordance with Indian law, including the Information Technology Act, 2000 and applicable rules, and the Digital Personal Data Protection Act, 2023 and Digital Personal Data Protection Rules, 2025 as their respective provisions apply and come into force. Nothing in this Privacy Policy limits a right or obligation that cannot lawfully be limited.
20. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in law, technology, products, services, or business practices. The revised policy will show a new “Last updated” date. Where required by law, we will provide additional notice or obtain consent for a material change.
21. Contact and Grievances
Questions, privacy requests, complaints, and grievances may be sent to:
Privacy Contact
CALPARTEC SOLUTIONS PRIVATE LIMITED
Madrasa Building, 11/421 Ground Floor
Nattika PO, Kerala, India - 680566
Email: info@calparglobal.com
Telephone: +91 7356230072
Please include enough information for us to understand and respond to your request. If you are not satisfied with our response, you may have the right to complain to the competent data-protection or regulatory authority in your jurisdiction.